11-Dec-2019 – Wednesday
08:30 – 09:30 Cyber Security – Julian Bolton
09:30 – 10:00 Overview of the ITS system – Julian Bolton
10:00 – 10:30 Tea/Coffee
10:30 – 11:00 Main modules, access and user responsibilities in ITS – Nikolay Palov
11:00 – 12:30 Subsidiary modules – Users, GPS Devices, Vehicles, Containers – Plamen Tonchev
12:30 – 14:00 Lunch
14:00 – 15:00 System administrators – user registration, administration of the system, tracing, responsibilities – I.T Personnel
15:00 – 15:30 GPS devices – manipulation, registration, possible issues
15:30 – 16:00 Tea/Coffee
16:00 – 16:30 Software update – Nikolay Palov
16:30 – 17:00 Plenary/Day evaluation

12-Dec-2019 – Thursday
09:00 – 10:00 Shipments – Plamen Tonchev
10:00 – 10:30 Tea/Coffee
10:30 – 11:30 Routes, Border Records and Freight Containers – Nikolay Palov
11:30 – 12:30 Incidents, Notifications, Chat system – Plamen Tonchev
12:30 – 14:00 Lunch
14:00 – 15:00 Mobile application – Nikolay Palov
15:00 – 15:30 Self-preparation and possible consultation with the instructors
15:30 – 16:00 Tea/Coffee
16:00 – 17:00 Final Exam

13-Dec-2019 – Friday
08:00 – 08:30 Division into working groups
08:30 – 09:30 Preparation for real time demonstration of a shipment
09:30 – 10:30 Real time demonstration of a shipment. Working in groups according to a predefined scenario
10:30 – 11:00 Discussion/ Recap on demonstration
11:00 – 11:30 Exam results. Training Evaluation. Recap.
11:30 – 12:30 Certificate Presentations/ Group Photo/ Closing Ceremony
12:30 – 14:00 Lunch